Thank you for choosing to shop with us! Please read through our Return and Exchange Policy carefully before making any purchases. By using our website and placing an order, you agree to the following terms:
Eligibility for Returns and Exchanges We accept returns and exchanges for most products within 14 days of the date of purchase. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when it was received. Non-Eligible Products The following products are not eligible for returns or exchanges: * Products that have been used or damaged * Personalized or custom products * Clearance or sale items * Perishable goods, such as food or plants * Gift cards Return and Exchange Process To initiate a return or exchange, please contact us with your order number and the reason for the return or exchange. We will provide you with a return shipping label and instructions for returning the product. Once we receive the product and verify that it meets our eligibility criteria, we will process the return or exchange. Refunds Refunds will be issued to the original payment method used to make the purchase. The amount of the refund will be the purchase price of the product, minus any shipping charges or restocking fees that may apply. Please note that it may take up to 10 business days for the refund to appear on your account, depending on your bank or credit card issuer. Exchanges If you would like to exchange a product for a different size, color, or style, please contact us and we will do our best to accommodate your request. Please note that exchanges are subject to product availability and may be subject to additional shipping charges. Damaged or Defective Products If you receive a product that is damaged or defective, please contact us immediately with photos and a description of the issue. We will provide you with a return shipping label and instructions for returning the product. Once we receive the product and verify the issue, we will process a refund or exchange, depending on your preference.
Thank you for shopping with us! If you have any questions or concerns about our Return and Exchange Policy, please do not hesitate to contact us.