Effective Date: 17 June-2025
Thank you for shopping with KannsSky. Below you’ll find all the details regarding our shipping process, timelines, costs, and more.
- Order Processing Time
All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Delays may occur during high-volume periods or due to unforeseen circumstances (e.g., customs, weather, supply chain disruptions).
- Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method.
Estimated delivery times:
| Region | Shipping Time |
| Domestic (within India) | 3–7 business days |
| International | 7–28 business days |
Note: Delivery times are estimates and not guaranteed.
- Shipping Locations
We currently ship to:
- Domestic addresses (within India)
- Selected international countries (Contact us for more details)
We do not ship to P.O. boxes, APO/FPO addresses (unless otherwise stated).
- Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this to monitor your shipment’s progress via the carrier’s website.
- Customs, Duties, and Taxes (for International Orders)
KannsSky is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- Lost, Delayed, or Damaged Packages
If your order is lost or significantly delayed, please contact us at [Insert Email] and we’ll help resolve the issue.
For damaged items, please:
- Contact us within [48 hours] of delivery
- Include your order number and a photo of the damaged item(s)
- Digital Products (if applicable)
For digital items (e.g., downloads, licenses, subscriptions):
- Products are delivered instantly or within 2 hours via email or platform access.
- If you do not receive your digital purchase, please contact us within 24 hours
- Contact Us
For questions about your order or shipping, contact our support team: [email protected]
Our Address: 67, Street – 1, Sadatpur, North East Delhi, Delhi – 110094