Effective Date: 17 June -2025
At KannsSky, we strive to provide a fair and transparent experience. This Cancellation Policy outlines your rights and responsibilities when canceling an order, subscription, service, or booking with us.
- Order Cancellations (Physical Products)
You may cancel your order before it is processed or shipped, typically within [12–24 hours] of placing the order.
To request a cancellation:
Contact us immediately at [email protected]
Include your order number and cancellation request
Note: Once an order has been shipped, it cannot be canceled. You may still be eligible for a return under our Refund & Returns Policy.
- Digital Products / Downloads
All sales of digital products (e.g., downloads, licenses, software) are final and non-refundable, unless:
- You were charged in error
- The product was not delivered
- A verified technical issue prevents access
Cancellation requests must be submitted within [48 hours] of purchase to be considered.
- Subscription Cancellations
You may cancel your subscription at any time via your account settings or by contacting us at [email protected].
- If you cancel before the next billing cycle, you will not be charged again.
- Your subscription will remain active until the end of the current billing period.
- No partial refunds are given for time unused unless required by local law.
- How to Cancel
To cancel an order, subscription, or service:
- Email us at: [email protected]
- Include your name, order/subscription number, and the reason for cancellation
- Allow up to [1–3 business days] for confirmation
- Contact Us
For any questions about cancellations, please contact us: [email protected]